Terms of Service

‍Welcome to Coached Inc., doing business as heyC AI (hereinafter referred to as "heyC AI"). We provide teachers with online access to generative artificial intelligence tools through our websites located at www.heyC.ai and coach.heyC.ai (collectively, our “Website”) and related products and services. In doing so, we deliver a comprehensive, future-ready coaching and professional learning solution that empowers school districts today and builds lasting capacity for tomorrow.

These Terms of Service (hereinafter “Terms”) apply to your use of the Website and any products, services, websites, tools or platforms to which these Terms are affixed. The Website is owned and operated by heyC AI. By using the Website or otherwise accessing, viewing or using any products, services, websites, tools or platforms to which these Terms are affixed, you agree to these Terms. If you do not agree with these Terms, please discontinue using the Website or the products, services websites or platforms to which these Terms are affixed.

For purposes of these Terms, the Website and any related software, products or services provided thereunder, shall be hereinafter collectively referred to as the “Platform”.

These Terms may change over time. If we make minor changes to these Terms without materially changing your rights, we will post the modified Terms on the Website. We will notify you by email, through the Website or by presenting you with an updated Terms to accept if we make a modification that materially changes your rights. When you use the Website after a modification is posted, you are accepting the modified Terms.

If you are an authorized user of any school, school district or other educational institution (“Educational Institution”) that has a written agreement with heyC AI, then to the extent there is any conflict between these Terms and such written agreement, the provisions in your separate written agreement apply.

Account Creation

You may be required to create an account to use the Platform. You can create an account on the Website as an educator (i.e. a teacher, instructor or faculty member). You can also create an account as an authorized representative (i.e. administrator, staff or employee) of your Educational Institution. You agree not to misrepresent any information about yourself or your Educational Institution in creating or using an account.

In connection with your account, you are required to create a password and submit certain information and data ("Account Data"), which you shall maintain and update. You agree that all information you provide as Account Data (i) is your own personal information and (ii) is true and accurate, and that you will maintain and update this Account Data as needed in order to keep it current, complete and accurate at all times.

By creating, uploading, posting and/or sharing questions for the AI Coaches, content, data and materials, including Account Data (“User Content”), on or through the Platform, you hereby grant heyC AI an irrevocable, perpetual, transferrable, unconditional, unrestricted, sublicensable, worldwide, non-exclusive, royalty-free right and license to store, copy, use, reproduce, modify, remove, publish, upload, distribute, transmit, publicly display and create derivative works from your User Content, without compensation to you, for the purpose of providing the Platform, as well as any products or services offered through heyC AI’s partner institutions, including without limitation third-party partners who provide products, content, technology or services on behalf of heyC AI or incorporate their products, content, technology or services within the Website (collectively “Partners”). You represent and warrant that (i) you have the necessary rights to provide the User Content and permit heyC AI and its Partners to use such User Content and (ii) the User Content will not violate, infringe or misappropriate another person’s or party’s copyrights, patents, trademarks, trade secrets or personal information.

Neither heyC AI nor its Partners assume any liability of any kind for User Content uploaded or submitted by you through the Platform. In general, neither heyC AI nor its Partners screen, monitor, approve or edit User Content. However, heyC AI and its Partners each have the unilateral right to remove any User Content that, in heyC AI’s or its Partners’ judgment, does not comply with these Terms and any other rules or policies relating to user conduct for the Platform, or is otherwise harmful, objectionable or inaccurate, though neither heyC AI nor its Partners are responsible for any failure or delay in removing such User Content. You hereby waive any claim against heyC AI or its Partners arising out of such removal of User Content.

Your account is for your personal use only, and you may not transfer your account to anyone else or permit others to use your account. You are responsible for any activity or misuse associated with your account that results from your failure to protect your password.
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By agreeing to these Terms and creating an account, heyC AI grants you a limited non-exclusive right to access and use the Platform on a month-to-month basis, to be used only for your own work as an educator or as an authorized representative of your Educational Institution. This right continues until either you stop using the Platform or we terminate your rights to use the Platform.

Your responsibilities when using AI-generated content:

Output created by our artificial intelligence tools assist educators, but by no means replaces your professional skills and judgment. It is imperative that you review content generated by our Platform and revise it to ensure it is appropriate for use. This includes, but is not limited to, the following considerations:

View AI-generated content as a starting point to create draft materials that you then complete with your professional review and revisions.
Check for bias and accuracy. AI can occasionally produce biased, fictitious, or otherwise incorrect content. Generative AI models are not databases of knowledge, but rather an attempt to synthesize information the model has been trained on. Always double-check for bias and accuracy before sharing output with students or others.
Know the limits of AI. Our AI engine's knowledge in terms of historical events or developments has limited visibility and awareness for non-internet connected tools, so keep that in mind when dealing with recent topics.
Protect Privacy. If you are an educator, please do not include any personally identifiable information such as names, addresses, or other contact information about students, parents, or others in information you provide to our Platform for processing. You may be violating applicable law and/or your Educational Institution's policies in doing so and it may result in the suspension or termination of your account.

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Prohibited uses of the Platform:
You may not use the Platform in a manner that:
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Infringes or violates the intellectual property rights, rights of personality, data privacy, or any other legal rights of any person;
Violates applicable law, regulations, or the policies of your organization;
Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
Violates posted content restrictions for publicly accessible information areas, such as public profiles, bulletin boards, forums, or chat areas;
Is inconsistent with use in your position as an educator, such as using the Platform to create or offer commercial products or services;
Jeopardizes the security of your account or anyone else's (such as allowing someone else to log in to the Platform as you);
Attempts, in any manner, to obtain the password, account, or other security information from any other user;
Threatens the security of any computer network or cracks any passwords or security encryption codes;
Runs processes that execute or are activated while you are not logged into the Platform, or that otherwise interfere with the proper working of the Platform (including by placing an unreasonable load on the Platform's infrastructure or by introducing viruses or other malware into our systems);
Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Platform except as expressly permitted by law.

A violation of any of the foregoing is grounds for termination of your right to use or access the Platform.

User Content and Privacy

IN CONSIDERATION OF YOUR USE OF THE PLATFORM, YOU AGREE THAT HEYC AI AND ITS PARTNERS MAY SHARE USER CONTENT WITH YOUR EDUCATIONAL INSTITUTION AND OUR PARTNERS THROUGH THE PLATFORM OR AS OTHERWISE REQUESTED. YOU FOREVER RELEASE AND DISCHARGE HEYC AI AND ITS PARTNERS FROM ANY AND ALL CLAIMS RELATED TO SUCH SHARING AND DISCLOSURE OF YOUR USER CONTENT. THIS SECTION SHALL SURVIVE EXPIRATION OR TERMINATION OF THESE TERMS.

Additionally, heyC AI may use and share the Account Data and User Content in aggregate and anonymized form for certain business purposes; e.g. to create other materials and services by performing statistical analyses of the collective characteristics and behavior of all users, and/or by measuring demographics, statistical, performance and interests regarding specific areas of the Platform.

By using the Platform, you authorize heyC AI, its agents and its Partners and their agents to use email address(es) and phone number(s) provided by you as a reliable method for communicating with you in connection with your use of the Platform. You further understand that calls and texts may be directed to the phone numbers that you provide using automatic dialing technology.

Data privacy protection:
heyC AI takes data privacy protection very seriously. For the current heyC AI Privacy Policy, including a description of what information we collect, how we use it, and your rights with respect to personally identifiable information we process, please click [here[RA2] ].

Please note that we do NOT collect or process personally identifiable information of students or their parents and guardians and require that you do not submit any User Content that contains any personal information.

Rights regarding User Content:
If you choose to upload or post any User Content in areas of the Platform that are designed for public display or communication with other users (such as public profiles, bulletin boards, forums, or chat areas), you are responsible for ensuring that you own or otherwise have the rights to post such material.
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Further, by posting such material you are granting us a right that will survive any termination of these Terms and your use of the Platform to continue to reproduce and use such material to improve our Platform worldwide.

The User Content You Submit Belongs to You

heyC AI does not claim ownership of any User Content that you upload on or through the Platform. By making your User Content available on or through the Platform, you grant to heyC AI a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, publicly display, publicly perform and distribute your User Content only in connection with operating and providing the Platform and its benefits, improving the Platform, developing new products and services, and for reporting purposes.

You are responsible for your User Content. You represent and warrant that you own your User Content or that you have all rights necessary to grant heyC AI a license to use your User Content as described in these Terms. You also represent and warrant that your User Content and the use and provision of your User Content on the Platform will not: (a) infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (b) violate, or encourage any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (c) be fraudulent, false, misleading or deceptive; (d) be defamatory, obscene, pornographic, vulgar or offensive; (e) promote discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (f) be violent or threatening or promote violence or actions that are threatening to any person or entity; or (g) promote illegal or harmful activities or substances.

Our Intellectual Property Belongs to Us

The material, information and content accessible via the Platform or produced by the Platform (i.e. responses from our AI Coaches) or contained in the Platform or in any other website owned, operated, licensed, or controlled by heyC AI, excluding your User Content (collectively “heyC AI Content”) is protected by copyright, trademark, patent, trade secret and other laws, and, as between you and heyC AI, we own and retain all rights to the heyC AI Content and the Website. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the heyC AI Content and you will not reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit our content.

The heyC AI name and logo are our trademarks, and may not be copied, imitated or used, in whole or in part, without our prior written permission. In addition, all page headers, custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of heyC AI, and may not be copied, imitated or used, in whole or in part, without prior written permission.

Terminating Services:
You may terminate use of the Platform at any time by deleting your account. We may terminate your use of the Platform at any time on thirty (30) days prior notice, provided that we may immediately suspend or terminate your use of the Platform without notice for a material breach of these Terms. Provisions of these Terms that by their nature should survive termination will survive any termination of the Platform.
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Links to Third-Party Sites/Third-Party Services:
Our Platform may contain links to other websites ("Linked Sites"), such as for YouTube videos. Please note that heyC AI has no control over the content of these Linked Sites, including any links within them or any changes or updates made to them. The inclusion of these links is solely for your convenience, and it does not imply endorsement or association with the operators of those sites, and heyC AI is not responsible for the content on Linked Sites.

Warranty disclaimer and limitation of liability:
Warranty Disclaimer. Given the nature of generative artificial intelligence, neither heyC AI nor its licensors or suppliers make any representations or warranties concerning any content contained in, generated by, or accessed through the Platform. THE PLATFORM IS PROVIDED BY HEYC AI (AND ITS LICENSORS AND SUPPLIERS) ON AN "AS-IS" BASIS, WITHOUT WARRANTIES OR ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, (SUCH AS OF INTELLECTUAL PROPERTY RIGHTS, PRIVACY RIGHTS OR RIGHTS OF PERSONALITY), OR THAT USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
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Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL HEYC AI (OR ITS LICENSORS OR SUPPLIERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOST TIME, LOSS OF DATA, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO HEYC AI IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

Indemnification:
You agree to indemnify, defend, and hold harmless heyC AI, its officers, directors, employees, agents, and third parties from and against any and all losses, costs, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to your violation of these Terms, including any prohibited use of the Platform, or your violation of any intellectual property rights, privacy rights or rights of personality. heyC AI reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with heyC AI in asserting any available defenses.

Acknowledgement for state school systems:
If you are agreeing to these Terms as an authorized representative of your Educational Institution, and such Educational Institution is a state school or institution, heyC AI acknowledges that mandatory state law may limit or supersede certain terms and conditions and agrees that such state law will control over any conflicting provisions of these Terms.

Dispute Resolution:

You agree that any dispute between you and heyC AI arising out of or relating to these Terms, the use of the Platform, or any other heyC AI products or services (collectively, “Disputes”) will be governed by the arbitration procedure outlined below.

Governing Law:

These Terms and the resolution of any Disputes shall be governed by and construed in accordance with the laws of the State of Illinois without regard to its conflict of laws principles.

Informal Dispute Resolution:

We want to address your concerns without needing a formal legal case. Before filing a claim against heyC AI, you agree to try to resolve the Dispute informally by contacting us at info@heyc.ai. We'll try to resolve the Dispute informally by contacting you through email. If a dispute is not resolved within 30 days after submission, you or heyC AI may bring a formal proceeding.

We Both Agree to Arbitrate:

You and heyC AI agree to resolve any Disputes through final and binding arbitration.

No Class Actions:

You may only resolve Disputes with heyC AI on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed under our agreement.

Judicial Forum for Disputes:

In the event that the agreement to arbitrate is found not to apply to you or your claim, you and heyC AI agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts located in Chicago, Illinois. Both you and heyC AI consent to venue and personal jurisdiction there. We both agree to waive our right to a jury trial.

Limitation on Claims:

Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Website must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.

heyC AI welcomes your questions or comments regarding these Terms:

Email Address: info@heyc.ai

Mailing Address: heyC AI, Attn: Legal Department
159 Sangamon Street, Suite 200, Chicago, IL 60607

Last Updated: August 1, 2025